Privacy Policy

At DATRA, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

1. Information We Collect

We may collect personal information when you:

  • Place an order

  • Contact us

  • Subscribe to updates

This may include:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Order details


2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Communicate with you about purchases or support requests

  • Improve our website and services

  • Send updates or offers (you can opt out anytime)

We only collect information necessary to operate our business responsibly.


3. Payments & Third Parties

Payments are handled securely by trusted payment providers. DATRA does not store your card details.

We may share limited information with:

  • Payment processors

  • Shipping partners

  • Website service providers (e.g., Shopify)

Only what is necessary to complete your order or operate the service.


4. Cookies

Our website uses cookies to:

  • Ensure proper functionality

  • Understand user behavior

  • Improve the shopping experience

You can disable cookies through your browser settings, though some features may not function properly.


5. Data Protection

We take reasonable technical and organizational measures to protect your personal information.

While no system is completely secure, we continuously work to safeguard your data against unauthorized access or misuse.


6. Data Retention

We retain your personal data only as long as necessary to:

  • Fulfill orders

  • Meet legal requirements

  • Resolve disputes


7. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion

  • Opt out of marketing communications

To exercise these rights, contact us using the details below.


8. Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated date.


9. Contact

If you have questions or concerns about this Privacy Policy, contact us at:
Info@datra.com
Cairo, Egypt